Walmart Alters Course: Drops Self-Checkout Expansion Amidst Customer Concerns
Shopping can often be a frustrating experience, with long checkout lines and difficulties finding items. To address these issues, many retailers, including Walmart, introduced self-checkout lanes. Walmart even implemented “Scan and Go” technology aimed at speeding up the shopping process. However, this strategy faced some obstacles. Customers expressed dissatisfaction with the added responsibilities and missed…